GACKT Official news update. Translation below:
We inform you about the substitution of the visitor’s exclusive goods in case of defective goods and the shipping methods to those who weren’t able to attend to「GACKT 20th ANNIVERSARY -46th Birthday Concert-」 which was held on July 4th.
・Substitution of defective items
Please send to the following address the exclusive good you received as a benefit which seems to be defective including the ticket of the day of the event.
In case you don’t have the ticket, please specify the ticket’s applicant’s full name.
We will check your ticket and we will mail you it along with the regular exclusive good.
・Benefits delivery request
Please send the performance’s ticket to the following address
After the reception of it, we will check it and we will mail you the exclusive good.
Please note that if you don’t have the ticket we won’t be able to send you the benefit.
※Shipping costs are charged to the customer. Please note that the costs will be paid at the time of the delivery
※Applications for the substitution and benefits shipments will be accepted until August 31, 2019.
※For any inquiry and doubts about the exclusive goods for visitors, please contact the selling agency
– Defective goods and tickets’ receiver’s address –
〒106-0032 Tōkyō-to, Minato-ku, Roppongi, 3-chōme−16−33 Aoba Roppongi Building 3F
Zepp Live Co., Ltd. 「GACKT」
Translation: GACKT ITALIA Team
Translation © GACKT ITALIA